Activities in 2021
| 6 Jan – MBS Alumni Toastmaster Club – The Secret to a Meaningful Evaluation | ||
| Do you remember the best, or the worst, feedback you ever received? What made it remarkable? | ||
| We evaluate, give and receive feedback at work everyday. | ||
| According to TED speaker LeeAnn Renninger, a study showed that only 26% of workers remembered & felt feedback improved their work performance. | ||
| This low figure is because the feedback given was not brain friendly enough. It was either too soft and indirect so the brain did not recognise it or was confused; or it was too aggressive, direct and critical and the brain shut-down, sensing an attack & turned to defence mode. | ||
| To give great feedback she suggests we: | ||
| 1. Ask a short or important question at the beginning which requires an answer (to let the respondent’s brain get ready to start) | ||
| 2. Give specific points with examples (instead of a vague statement) | ||
| 3. Elaborate the feedback by highlighting its impact | ||
| 4.End with a question such as: What are your thoughts on this? Do you see it? | ||
| After discussion among ourselves, we generated these insights: | ||
| 1.Don’t give all feedback in one-go | ||
| 2.Give critical feedback privately | ||
| 3.Use storytelling when talking to seniors | ||
| 4.Avoid sensitive issues & cultural taboos | ||
| 5.Control stress and temper | ||
| Give ACCLAIM to Pappu and Jason who took up these two important meeting roles for the first time - Toastmaster of the Evening and Table Topics Master - respectively. Well done, guys! | ||
 Evaluation |
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